Think Like Amazon, Netflix and Target: How to Reimagine the Digital Front Door in Healthcare

Master Class Block 2 Sponsored by Phase2

Whether scheduling an appointment, finding condition info or paying a bill, consumers need a website that knows who they are and guides them down the best path. Historically, building this experience created a complex host of issues, especially around how to leverage the power and utility of the EHR. So where do you start to truly reimagine the digital front door in healthcare? 

In this master class, hear case studies from two health systems that are successfully reimagining their digital customer experience. Learn how Luminis Health’s new website rethinks the consumer experience and delivers a modern, Epic-integrated platform for today's consumers. And, see how Nemours Children’s Health created a new web platform that provides a personalized experience, makes scheduling easy, and authentically represents their mission oriented brand across clinical operations in five states.

Presented by:

Molly A. Blessington
Design Director 
Nemours Children's Health 

David Chase
Director, Digital Marketing and Consumer Engagement 
Nemours Children's Health 

Jes Burke
Lead UX Developer & Digital Strategist 
Luminis Health 

Eileen Harberts
Director of Marketing & Digital Experience 
Luminis Health 

Bryce Cannon
President 
Modea 

Chris Riegger
Chief Operating Officer 
Modea

REGISTER HERE