In a matter of years, consumers have gone from relying on online search to adopting conversational interfaces like AI-driven smart speakers and chatbots for information. Learn how Orlando Health adopted a conversational platform as part of its service line strategy. Hear how chat helps Orlando better understand the needs of patients while also delivering a better experience. Hear data on consumer and organizational response.
Daniel Ruyter, Director of Digital Marketing Strategy, Orlando Health (Orlando, FL)
Brian Gresh, President, Loyal
Loyal is end-to-end, white label digital health technology for hospitals and health systems.
301 E North Water St, Chicago, IL 60611, USA
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