Digital Strategic Planning Track
Sponsored by: Coffey Communications
With patient preferences for instant online appointment booking rising across generations — 63% of Millennials and 52% of Gen Xers preferred online scheduling in a recent survey — it’s no longer a question if consumers favor digital convenience, but how to adapt to these demands at scale.
Hear how Banner Health designed a comprehensive access strategy leveraging a digital-first approach to online access to meet consumers where they are and achieve a 99.8% accuracy rate for online bookings.
Presented by:
Heather Francis BSN, RN
Clinical Director, Digital Integration Strategy
Banner Health
Erin Jospe MD
Chief Medical Officer & Senior Vice President, Account Management
Kyruus
Kyruus delivers proven provider search, scheduling, and data management solutions that help health systems match patients with the right providers across multiple points of access.
3708 Las Vegas Blvd S, Las Vegas, NV 89109, USA
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