Digital Engagement Track
COVID-19 has brought unprecedented change to our daily lives, but most notably, it has caused significant disruption to the health care realm. As health care systems continue to accommodate changing consumer needs, all while ensuring the patient experience is front and center, a digital-first strategy is no longer optional, but required to meet consumers where they are.
Hear how Bon Secours Mercy Health established an enterprise-wide architecture and leveraged digital integrations to improve access quality and efficiencies for their patients—and how these initiatives enabled them to quickly pivot their roadmap to accommodate shifting dynamics of the pandemic.
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Kyruus delivers proven provider search, scheduling, and data management solutions that help health systems match patients with the right providers across multiple points of access.
Consumer Engagement TrackSponsored by: Mercury Healthcare (formerly Healthgrades)With growing consumer preference for online scheduling, SCL Health found themselves at a crossroads ...read more
From the rapid adoption of virtual care to the rollout of COVID-19 vaccines, digital patient access has undergone a major transformation during the pandemic. Consumer expectations ...read more
As the pandemic took hold, medical groups rapidly adopted a digital-first mentality, offering patients new ways to obtain care, such as virtual visits, alongside greater self-service ...read more
Today’s healthcare consumers are more digitally empowered than ever, and when they need care, they rely on both health plan and health system websites to find the right providers, ...read more
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