How to Use Personalization to Improve Healthcare Consumer Experiences

Six Steps Health Systems Can Take to Use Personalization Like Big Brand Retailers

Non-healthcare organizations have trained the consumer to expect a certain level of experience.

Successful brands like Delta and Nordstrom have taken the lead in using personalization to do this.

Now, the pandemic has forced rapid evolution in healthcare to meet these same expectations – especially with new DTC brands entering healthcare.

Join us to hear Carrie share concrete ways that healthcare providers can learn from these organizations to improve the patient journey.

In this 1-hour webinar:

• Top trends changing the consumer experience
  
  
• Six steps to a successful personalization strategy
  
  
• Ways to get started today (without forming a committee)!

Presented by:

Carrie Liken
Head of Industry for Healthcare 
Yext

REGISTER HERE