Posted By Kyruus on 09/20/2021 in Webinar

How Prisma Health Took a Data-Driven Approach to Optimizing Patient Access Post-Merger

How Prisma Health Took a Data-Driven Approach to Optimizing Patient Access Post-Merger
SHSMD Connections 2021 Virtual
10/21/2021 - 10/21/2021
3:00PM - 4:00PM

Marketing Track

Sponsored by: Kyruus

When South Carolina’s Palmetto and Greenville Health Systems merged to form Prisma Health, the organization’s leadership aimed to establish the new brand with a system-wide consumer experience that would revamp their provider directory and empower consumers with convenient access to care. Developing this would be a massive undertaking with thousands of employed and affiliated providers, 18 hospitals, and two separate credentialing and EHR systems to reconcile. 

Learn how Prisma created a modern digital access experience that provided a detailed view of their 4,000+ providers and one robust resource to match patients with the right provider to fit their needs.


Presented by:

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Nick Patel
Chief Digital Officer

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Erin Jospe
Chief Medical Officer




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