The Hospital Digital Experience (HDX) Index is a method for baselining the digital patient experience on hospital websites. It combines publicly observable use data and expert testing to spotlight emerging best practices.
The purpose of the HDX Index is to provide healthcare leaders with an objective and informed view they can use to improve the ways they engage their most valuable audiences. Connective DX shares this research and methodology with healthcare leaders who are advancing digital change and those working to make healthcare more digitally accessible.
This research will help you:
We'd be happy to discuss these findings with you, including how you can participate in future research and how the HDX Index may be useful to your hospital or health system.
The original version of this page was published at: http://dx.connectivedx.com/2018-hdx-index
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combin... Read more
