Know More, Do Better
Overview

SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business. We specialize in Patient Experience and Employee Feedback solutions that combine a best-in-class technology platform with meaningful insights delivered by a team of experienced research professionals.

Service Focus

Analytics
Reputation Management
Surveys
Employee Engagement
Patient Experience
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Clients & Case Studies

Cigna
PureDental
Tennessee Orthopedic Alliance
Details

Employees: 201-500
Min. Project Size: $75k+