Review of Reputation.com

Submitted Chris on Friday, Jan 04, 2019

There are a lot of reputation management companies out there. Reputation.com falls in the middle of the pack. Their tools and systems are good for organizations looking to manage their online listings and also generate high-level analytics for the reviews. Their support team isn't as effective. But the good news is their price point reflects their position in the marketplace: in the middle.

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Reputation.com enables us to aggregate reviews in a dashboard for easier management and to provide us with a more complete story about the patient experience, ensure that communication remains open and address concerns as quickly as possible. We love the ability to respond directly to our reviewers from within the platform. We rely heavily on Reputation.com Insights, and we’re leveraging the platform’s Business Listings module to manage all of our location listings and ensure all the data is correct and up to date. Reputation.com is a one-stop-shop for us. We can run our entire reputation management program right from within its dashboard.

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