The DocASAP Platform
The Most Advanced Patient Access and Engagement Platform for Health Systems, Health Plans and Physician Groups
DocASAP helps optimize access strategies and drive results. The DocASAP Platform empowers organizations to navigate patients to the optimal provider and care setting at the right time throughout their access journey. From provider search and digital scheduling through care-driven appointment reminders and referral management, healthcare organizations can achieve clinical and operational goals related to access— and enhance their patient engagement initiatives. And it’s all fueled by a solution that ensures the accuracy of provider data across enterprise applications.
Provider Search and Navigation
DocASAP Provider Search and Navigation innovates the provider search process by accurately matching patients to the right provider in the right setting at the right time. Its highly configurable framework replicates and automates all scheduling intake rules, protocols and workflows to help achieve this. The first solution of its kind, it optimizes patient access to care while supporting quality and care compliance initiatives.
Accurate Online Scheduling
DocASAP meets the demands of consumers and healthcare organizations, delivering real-time, accurate online appointment scheduling through a privatelabeled experience. Highly configurable, it automates all scheduling intake rules, protocols and workflows while ensuring providers maintain control of their schedules.
Care-Driven Engagement and Reminders
DocASAP Care-Driven Engagement and Reminders allow healthcare providers to engage their patients pre and post visit. Patients are empowered to reschedule or cancel appointments, reducing no-shows, and access information they need to prepare for their visit. Care-driven notifications prompt patients to schedule an appointment, enabling providers to encourage preventive care and close gaps in care.
Provider Data Management
DocASAP Provider Data Management captures, unifies and manages provider information from across the enterprise, creating a single, actionable and reliable source of truth. It serves as the bedrock of DocASAP’s industry-leading intelligent navigation and scheduling solution used across direct-to-consumer, access center and referral management.
Insights Analytics Platform
DocASAP Insights deliver real-time, actionable data on patient access and operational performance, down to the provider level. Aggregated patient behavior can be harnessed to improve operational processes and track patient acquisition. Availability reports provide insight on how to effectively match patient demand with provider supply. Opportunity funnels help identify scheduling processes that requires attention by isolating correlations during the booking process.
DocASAP for Access Centers
Leverage the capabilities of Provider Search and Navigation, Accurate Online Scheduling and Provider Data Management in the access center. Staff can easily navigate patients or members to the right provider in the right setting at the right time. DocASAP for Access Centers delivers an intuitive scheduling experience that’s simple for staff to adopt and saves time booking appointments.
Follow-up visits are typically brief check-ins between doctor and patient to monitor a patient’s progress. Has the... read more
[On-Demand Webinar] With a challenging year coming to a close, healthcare marketing leaders are facing unique challenges... read more
It’s plain that COVID-19 has dramatically accelerated the much-anticipated implementation of telemedicine. As the... read more
With the onset of the COVID pandemic, regulatory changes and increased demand have pushed payors to cover telemedicine... read more
Access to healthcare is a challenge for rural consumers. Amber Allen, Executive Director, Primary Care, Quality & Innovation... read more
The recent boom in telehealth has generated a great deal of excitement among health plans, providers, and patients alike.... read more
When patient volume plummeted due to COVID-19, two specialty groups leveraged digital health to win back their patients. ... read more
Given the unprecedented nature of the current pandemic, institutions of every kind have struggled to effectively share... read more
At the onset of the COVID-19 pandemic, value-based care appeared to be in trouble as accountable care organizations (ACOs)... read more
At the onset of the COVID-19 pandemic, increased patient volume and social distancing guidelines necessitated a swift... read more
Before COVID-19, patients were already relying less on traditional forms of communication and embracing digital technologies.... read more
How is the healthcare delivery system and payor-provider collaboration likely to change following the COVID-19 pandemic?... read more
Nearly half of all adults in the United States say that the COVID-19 pandemic has negatively affected their mental health... read more
Much of the country is beginning to reopen after weeks of staying home to help control the spread of COVID-19. Hospitals,... read more
As COVID-19 continues to spread, we see the strain it has put on providers as well as the anxiety it has created: are the... read more
Coronavirus Resources Get Updates, Tools and Support for Responding to COVID-19 Supporting Providers Manage Access... read more
COVID-19 has put our nation on high alert as we all work together to do our part in fighting this pandemic. We see evidence... read more
Patient access and engagement has rapidly transformed from an industry conversation into a nationwide public health issue.... read more
The world is divided into two types of “digital” people. One type is digital natives who grew up with the internet... read more
Blog post for digital strategists and operations Virtual doctor visit or traditional office appointment? Urgent care clinic... read more
Key Stats 48% of appointments booked were preventive visits 40% reduction in the no-show rate The Challenge—Patient... read more
Using online appointment scheduling from DocASAP, AMITA Health can intelligently match patients with available healthcare... read more
Prevea Health Closes Gaps in Care, Reduces Costs Through Digital Patient Access Key Stats 48% of appointments booked... read more
Submitted by a verified client on Wednesday, February 5, 2020
.png)
