DocASAP

The DocASAP Platform 

The Most Advanced Patient Access and  Engagement Platform for Health Systems, Health Plans and Physician Groups

DocASAP helps optimize access strategies and drive results. The DocASAP Platform empowers organizations to navigate patients to the optimal provider and care setting at the right time throughout their access journey. From provider search and digital scheduling through care-driven appointment reminders and referral management, healthcare organizations can achieve clinical and operational goals related to access— and enhance their patient engagement initiatives. And it’s all fueled by a solution that ensures the accuracy of provider data across enterprise applications.

Provider Search and Navigation

DocASAP Provider Search and Navigation innovates the provider search process by accurately matching patients to the right provider in the right setting at the right time. Its highly configurable framework replicates and automates all scheduling intake rules, protocols and workflows to help achieve this. The first solution of its kind, it optimizes patient access to care while supporting quality and care compliance initiatives.

Accurate Online Scheduling

DocASAP meets the demands of consumers and healthcare organizations, delivering real-time, accurate online appointment scheduling through a privatelabeled experience. Highly configurable, it automates all scheduling intake rules, protocols and workflows while ensuring providers maintain control of their schedules.

Care-Driven Engagement and Reminders

DocASAP Care-Driven Engagement and Reminders allow healthcare providers to engage their patients pre and post visit. Patients are empowered to reschedule or cancel appointments, reducing no-shows, and access information they need to prepare for their visit. Care-driven notifications prompt patients to schedule an appointment, enabling providers to encourage preventive care and close gaps in care.

Provider Data Management

DocASAP Provider Data Management captures, unifies and manages provider information from across the enterprise, creating a single, actionable and reliable source of truth. It serves as the bedrock of DocASAP’s industry-leading intelligent navigation and scheduling solution used across direct-to-consumer, access center and referral management.

Insights Analytics Platform

DocASAP Insights deliver real-time, actionable data on patient access and operational performance, down to the provider level. Aggregated patient behavior can be harnessed to improve operational processes and track patient acquisition. Availability reports provide insight on how to effectively match patient demand with provider supply. Opportunity funnels help identify scheduling processes that requires attention by isolating correlations during the booking process.

DocASAP for Access Centers

Leverage the capabilities of Provider Search and Navigation, Accurate Online Scheduling and Provider Data Management in the access center. Staff can easily navigate patients or members to the right provider in the right setting at the right time. DocASAP for Access Centers delivers an intuitive scheduling experience that’s simple for staff to adopt and saves time booking appointments.