Overall Rated 5.0/5
Coffey Communications is my favorite vendor because 1) they are passionate problem solvers 2) they are creative thinkers and 3) they move at my speed (which is pretty quick). We’ve contacted them when we’ve wanted to try something brand new (that they haven’t taken on previously) and they are excited to jump in and create something with us. They are experts at starting from scratch, so if you hate your website like we did, they make a complete re-do possible without pulling your hair out. Maybe best of all, they’re real partners, they LISTEN and are invested in our success.
Submitted by Nancy Lewis at University Health on Thursday, April 11, 2024
See MoreOverall Rated 5.0/5
From the moment we started working with LINUS, it was clear that we had a team of exceptional strategists dedicated to our project. They not only met our creative needs but also kept our customers at the forefront of the project. I'm thrilled with this partnership.
Submitted by a verified client from a MedTech on Tuesday, October 24, 2023
See MoreOverall Rated 5.0/5
The new Global DWK eCommerce store is a marked and substantial improvement. It not only looks more appealing but also operates at a much higher speed, facilitating quicker product access for customers. My trust in Supreme has always been unwavering. They've consistently upheld a sense of security and reliability. Their responsiveness and commitment to meeting deadlines have been exemplary. It's been quite the transformation.
Submitted by Dennis Beckedorf at DWK Life Sciences on Thursday, September 28, 2023
See MoreOverall Rated 5.0/5
Coffey Communications has been our Print Publication vendor for several years. We absolutely love their work, so they made the shortlist during our website re-design vendor selection process and were eventually chosen as our new vendor to re-design our website and team member portal. From the very beginning stages of planning, throughout implementation and launch, they were professional, creative, reliable, available, and absolutely fantastic to work with. I've spearheaded two full website/team member portal redesigns in my career with the Health System and countless technology implementations, and by far, this redesign with Coffey Communications was the smoothest and most efficient major project working with a vendor that I've ever experienced. We were given a very strict timeline per our leadership team to complete the project in six months, and Coffey Communications delivered. I was consistently impressed through every stage of the process: they were organized while planning, thorough in their content and analytics audits, thoughtful in their designs, and knowledgeable in their copywriting and SEO. I couldn't have been more pleased with their attention to detail, drive, focus, and commitment to making this project a success. The only hiccup (minor) in the entire project was working with our Information Systems (IS) department. Coffey performed an integration with our Active Directory for the team member portal logins, a connection that we never had before. As launch day approached, additional coding was needed to secure the connection (a requirement given to Coffey by our IS team) and it required an extra day of work before launch. Literally, one day. I've participated in projects where hiccups in coding delayed projects for months, but Coffey's open communication and assurances were backed up by skillful action. I couldn't be more impressed. Their CMS is user-friendly. Their support team is fast and reliable. And their dedication to ADA compliance is impressive. I'm thrilled to continue our relationship with them in both the print publication and the website, and my entire team looks forward to many more years of enjoying their stellar service.
Submitted by Melody Bradley at Southeast Georgia Health System on Wednesday, June 14, 2023
See MoreOverall Rated 5.0/5
LIFT has been an invaluable partner for us in the realm of marketing and external affairs. We were eager to adopt a more innovative approach, and LIFT delivered beyond our expectations. Their expertise in anthropology and design thinking has completely transformed how we engage with patients and consumers across our system. Their unique perspective and insights have brought immense value to our organization, and we are grateful to have them as our trusted partner on this journey. Additionally, based on my most recent experience with LIFT over the last year or two, their partnership has helped us deploy tools that support patient engagement, equity, and growth, which have been incredibly helpful to our organization.
Submitted by Alex Sydnor at MaineGeneral Health on Friday, June 9, 2023
See MoreOverall Rated 5.0/5
With Quantum Sight, we were able to uncover invaluable insights from our brand tracking data. They helped us gain a deeper understanding of what motivates healthcare providers to choose our organization, and how we can better position Novant Health in the market. I cannot speak highly enough of their expertise and would recommend their services without hesitation.
Submitted by a verified client from a health system on Friday, March 24, 2023
See MoreOverall Rated 5.0/5
Schema App consistently takes a proactive and solution-focused approach, going above and beyond to provide helpful solutions. Their Customer Success Manager is attentive to details and stays ahead of the game. I've gained a lot of knowledge from them. It's clear that Schema App is not simply completing a task, but is truly invested in being a partner throughout the entire process.
Submitted by a verified client from a health system on Monday, March 20, 2023
See MoreOverall Rated 5.0/5
Cape Regional Health System has been a web client of Coffey Communications for nearly 10 years. Recently we did a complete redesign of our website and from start to finish the process was seamless. The team at Coffey listens and responds to our needs and unique requirements with professionalism and efficiency. Honestly nothing seems to difficult, hard or out of reach of this team.
Submitted by Susan Staeger at Cape Regional Health System on Thursday, January 26, 2023
See MoreOverall Rated 5.0/5
Our team now has the knowledge necessary to make quick, wise, and patient-focused choices in one of the most complex environments in sexual and reproductive healthcare thanks to Hedy & Hopp.
The Planned Parenthood marketing team greatly benefits from their thorough direction and considerate partnership.
We appreciate their cooperation and heartily endorse them to any affiliate who requires a helping hand with digital analytics and advertising tasks.
Submitted by Bonyen Lee-Gilmore at Planned Parenthood on Monday, December 5, 2022
See MoreOverall Rated 5.0/5
Quartz understands the importance of having a strong, user-friendly online presence to meet our members where they are and to provide a seamless customer experience.
We transformed our website with the help of the Hedy & Hopp team based on real customer feedback, which increased our digital traffic and made it easier for our members to use.
Hedy & Hopp assisted us in optimizing our digital process so that we could focus our time and energy on content that is meaningful to our members and has an impact on them.
Submitted by Jenifer Warrell at Quartz Benefits on Monday, December 5, 2022
See MoreOverall Rated 5.0/5
The team at BroadcastMed is amazing to work with! Physicians for Peace is a nonprofit organization that provides training and education to surgical care providers in under-resourced communities around the world. BroadcastMed has given us an exceptional platform to host and catalog our growing video library. From PICU nurses and surgery residents in Malawi to physical therapists and nurses providing burn care rehab in Colombia, our trainees can access our training to learn new skills or to review and refresh their knowledge, any time and anywhere. BroadcastMed makes our mission to teach one. heal many. a reality! www.physiciansforpeace.org
Submitted by James E. (Jamie) Morgan at Physicians for Peace on Thursday, November 10, 2022
See MoreOverall Rated 5.0/5
The team at Hedy & Hopp are lead by a dynamic leader in Jenny Bristow. This is bright, talented group of folks who get health care.
Submitted by a verified client from an academic medical system on Tuesday, October 11, 2022
See MoreOverall Rated 5.0/5
I've had the good fortune to have worked with Rob from both the agency and provider/client perspectives, and have valued the comprehensive approach to evaluating, measuring and tracking brand equity through the BRANDengine lens. Rob's methodology goes beyond mere awareness and preference to truly understand the factors that impact "attraction" (acquisition) and "attachment" (loyalty/retention). Klein's data and findings help drive meaningful and relevant recommendations that impact experience, branding and service line marketing strategies. Highly recommend!
Submitted by Laila Waggoner at Core Health on Friday, September 23, 2022
See MoreOverall Rated 5.0/5
After many months of vetting (likely) every healthcare CRM in the industry for my client, we landed on Welltok, Virgin Pulse’s platform. Welltok’s product was by far the most comprehensive and flexible to meet the needs of varying internal staffing resources and capabilities. Perhaps more importantly, the Welltok team was the most knowledgeable and forthcoming with solutions and best practices - everyone from Sales to Implementation to Client Services is steeped in both their technology AND in provider-side healthcare. This combination is more elusive than one might think and makes all the difference in a successful vendor partnership. Highly recommend.
Submitted by Kim Reynolds on Wednesday, July 13, 2022
See MoreOverall Rated 5.0/5
After several years of extraordinarily “meh” experiences with online scheduling software partners, Kyruus hits it out of the park. The platform is top shelf, the implementation was seamless, and the ongoing development efforts ensure customers are heard and evolving needs are met - if not today then in future releases.
For me, one in five vendors meet the expectations I have on behalf of my tech stack clients - Kyruus is the one this year!
Submitted by Kim Reynolds on Thursday, July 7, 2022
See MoreOverall Rated 4.6/5
I have worked with K2MD for more than 7 years. They are an extremely creative team who deliver quality work for their clients. One of the most effective elements of our partnership was the K2MD team's ability to listen deeply and then ask cogent questions about our goals for our annual campaigns. Those starting point discussions and the thoroughness of their questioning resulted in campaigns that were not only highly creative, but right on target for reaching our desired audiences. Another aspect of our collaboration that was very helpful was their keen insight into how to stretch a budget to effectively maximize impact. K2MD delivers on time, and with excellent follow through. Working with the K2MD team is a delight, both because of their profession expertise as noted above, and also because, on a personal level, the people who make up K2MD are delightful and fun to work with. I can highly recommend K2MD to anyone looking for a creative agency.
Submitted by Lydia Ashanin at True Health New Mexico on Thursday, May 12, 2022
See MoreOverall Rated 5.0/5
Working with Social Driver was an amazing experience. I was new to focusing on social media in the professional space, and the team we worked with was so good, most of my professional life since has pivoted to focusing on social media. Anthony and his team made sure to do deep dives into the needs of children's hospitals and their audience. They also took the time to explain their recommendations, and encouraged brainstorming and thinking outside of the box.
Submitted by a verified client from an association on Friday, March 25, 2022
See MoreOverall Rated 5.0/5
Social Driver is the very best. They listen, they're proactive and responsive and flexible when changes are necessary. They've handled several social media marketing campaigns for us - a major health product and services company. They produce videos, work with clients to decide timing and budgets, and organize and execute campaigns.
The work delivered by Social Driver has always completely exceeded all project stakeholder expectations and requirements. Their team is highly adaptable, flexible, and collaborative, working closely with their client’s customers to deliver high quality and conscientious final products.
Submitted by a verified client from a payor organization on Friday, March 25, 2022
See MoreOverall Rated 5.0/5
Working with Social Driver has been an exceptional experience. I've worked with them on developing animated explainer videos that distill complex policy topics into a more straightforward format. They're extremely organized, and their work always hits the mark. They are able to create videos that are beautiful, impactful, and carry an emotional punch. I've recommended them to several colleagues already and am looking forward to continuing to work with them.
Submitted by Ryan Holeywell at The Leukemia & Lymphoma Society on Monday, March 21, 2022
See MoreOverall Rated 5.0/5
Social Driver relaunched our patient-facing website at the American Academy of Physicians in 2017. They continue to manage ongoing development of the site. They upgraded the functionality to be appealing and searchable for patients and caregivers. They spurred us to add interactive elements, such as polls and surveys, and worked to help us integrate video, as well. They listened carefully to our needs and were responsive to our processes while offering thought leadership and best practices.
Submitted by Maria Arnone at American Academy of Family Physicians on Monday, February 28, 2022
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