Overall Rated 5.0/5
Coffey Communications is my favorite vendor because 1) they are passionate problem solvers 2) they are creative thinkers and 3) they move at my speed (which is pretty quick). We’ve contacted them when we’ve wanted to try something brand new (that they haven’t taken on previously) and they are excited to jump in and create something with us. They are experts at starting from scratch, so if you hate your website like we did, they make a complete re-do possible without pulling your hair out. Maybe best of all, they’re real partners, they LISTEN and are invested in our success.
Submitted by Nancy Lewis at University Health on Thursday, April 11, 2024
See MoreOverall Rated 5.0/5
Working with Messenger to redesign our website was a top notch experience. They displayed swiftness to complete the project in record time and were ever responsive to our questions, revisions, and feedback. We are incredibly pleased with the final product they delivered. I would contract with Messenger again in a heartbeat.
Submitted by Kate M. at '' on Tuesday, September 19, 2023
See MoreOverall Rated 5.0/5
Coffey Communications has been our Print Publication vendor for several years. We absolutely love their work, so they made the shortlist during our website re-design vendor selection process and were eventually chosen as our new vendor to re-design our website and team member portal. From the very beginning stages of planning, throughout implementation and launch, they were professional, creative, reliable, available, and absolutely fantastic to work with. I've spearheaded two full website/team member portal redesigns in my career with the Health System and countless technology implementations, and by far, this redesign with Coffey Communications was the smoothest and most efficient major project working with a vendor that I've ever experienced. We were given a very strict timeline per our leadership team to complete the project in six months, and Coffey Communications delivered. I was consistently impressed through every stage of the process: they were organized while planning, thorough in their content and analytics audits, thoughtful in their designs, and knowledgeable in their copywriting and SEO. I couldn't have been more pleased with their attention to detail, drive, focus, and commitment to making this project a success. The only hiccup (minor) in the entire project was working with our Information Systems (IS) department. Coffey performed an integration with our Active Directory for the team member portal logins, a connection that we never had before. As launch day approached, additional coding was needed to secure the connection (a requirement given to Coffey by our IS team) and it required an extra day of work before launch. Literally, one day. I've participated in projects where hiccups in coding delayed projects for months, but Coffey's open communication and assurances were backed up by skillful action. I couldn't be more impressed. Their CMS is user-friendly. Their support team is fast and reliable. And their dedication to ADA compliance is impressive. I'm thrilled to continue our relationship with them in both the print publication and the website, and my entire team looks forward to many more years of enjoying their stellar service.
Submitted by Melody Bradley at Southeast Georgia Health System on Wednesday, June 14, 2023
See MoreOverall Rated 5.0/5
Over the course of seven years, I've worked with WriterGirl on various marketing projects across two different jobs. I've found the team to be consistent in quality: very organized, healthcare subject matter experts, and excellent communicators. They're friendly people and are true partners to help ensure that objectives are achieved. I've worked with them on a website rewrite to support a relaunch/redesign (hundreds of pages) for an established hospital/healthcare system, and most recently, I brought them in to develop new blog content for a radiology business analytics company. Rebecca, Dama, and Dana were the core team members that supported me in this. As expected, they're very easy to work with and dedicated to seeing the project through. Thank you, team! A+++ to each of you!
Submitted by Hijinio Reynoso at Marketing Executive on Tuesday, May 9, 2023
See MoreOverall Rated 5.0/5
We thoroughly enjoy collaborating with the team at Enqbator on our website development and other digital projects. Sujal has assembled a responsive, adaptable, and imaginative team who operate cohesively as part of our team. We wholeheartedly recommend Enqbator without any hesitation!
Submitted by a verified client from a community hospital on Wednesday, February 8, 2023
See MoreOverall Rated 5.0/5
Cape Regional Health System has been a web client of Coffey Communications for nearly 10 years. Recently we did a complete redesign of our website and from start to finish the process was seamless. The team at Coffey listens and responds to our needs and unique requirements with professionalism and efficiency. Honestly nothing seems to difficult, hard or out of reach of this team.
Submitted by Susan Staeger at Cape Regional Health System on Thursday, January 26, 2023
See MoreOverall Rated 5.0/5
I've had the good fortune to have worked with Rob from both the agency and provider/client perspectives, and have valued the comprehensive approach to evaluating, measuring and tracking brand equity through the BRANDengine lens. Rob's methodology goes beyond mere awareness and preference to truly understand the factors that impact "attraction" (acquisition) and "attachment" (loyalty/retention). Klein's data and findings help drive meaningful and relevant recommendations that impact experience, branding and service line marketing strategies. Highly recommend!
Submitted by Laila Waggoner at Core Health on Friday, September 23, 2022
See MoreOverall Rated 5.0/5
K2MD has been amazing to work with on our rebrand. We are still in the process of rolling out the new brand, but they have been extremely flexible. I am excited to continue working together with K2MD into the new year as we work on redesigning our website, rolling out the brand, and creating campaigns to showcase our new image.
Submitted by Rebecca Mann at Tri-State Memorial Hospital on Monday, May 9, 2022
See MoreOverall Rated 5.0/5
We have been with Coffey Communication since 2015. We did our initial design then and a redesign in 2018. Coffey Communications have been amazing and very professional. They have taught human resources and myself to manage our website to make our own changes with ease and confidence. Our relationship has been easy, friendly and even fun! I would recommend Coffey Communications to anyone and have!
Submitted by a verified client from a health system on Wednesday, February 9, 2022
See MoreOverall Rated 5.0/5
Coffey Communications has provided excellent support and service for our hospital's Internet website and community newsletter. Their follow-up is consistent and timely. Their CMS includes real-time chat support to help us address any issues that come up as we're refreshing content or making other changes. Their pricing is fair and they earn it by helping us create great, award-winning communications. They have also been flexible in helping us contend with unpredictable changes in our work priorities due to the pandemic's impact on healthcare facilities in terms of patient load, regulatory requirements and communications.
Submitted by a verified client from a community hospital on Wednesday, January 12, 2022
See MoreOverall Rated 5.0/5
Our hospital and associated clinics/specialty departments (13 total, two new clinics coming soon) recently went through a rebrand, and we needed a new website. Although our prior site was only three years old, it looked dated and had multiple functionality issues, so we felt the need to work with a new company. I came across other health care websites that Coffey Communications had done, and after our first meeting with them, knew I wanted to work with them on this project. Their experience, level of expertise, and professionalism surpassed even what I already knew would be a good experience working with them. As someone who's managed multiple rebrands for large companies, I've managed numerous website projects from start to finish. I appreciate an uber-organized project and process and Coffey Communications was on top of everything. From every interaction to the flowmap platform to upload our content for them, was so impressive. Our new site is beautiful, easy to navigate, I've had multiple compliments from patients and staff. I wouldn't hesitate to work with Coffey Communications for future projects.
Submitted by Christina Voyles at Bitterroot Health on Thursday, December 9, 2021
See MoreOverall Rated 5.0/5
We have just finished producing a new website with Coffey. To say the process was seamless is a disservice to the term. We collaborated with the most amazingly professional team with which I have ever worked. We stayed on schedule, they listened to our needs and the final product is a beautiful representation of our organization. Four days in and I continue to receive many calls complimenting the upgraded site. Thank you!
Submitted by a verified client from a community hospital on Friday, November 19, 2021
See MoreOverall Rated 5.0/5
Coffey Communications has been great to work with. They made the transition from our previous web vendor to them extremely easy. They are quick and efficient and able to accommodate all requests we have. I love that I can chat with tech support as I'm working within in the CMS and get questions answered immediately. Everyone Coffey staff member we have come in contact with has been very professional, but also very friendly. I love working with them!
Submitted by Jessica King at SoutheastHEALTH on Thursday, September 16, 2021
See MoreOverall Rated 5.0/5
I worked with Hero Digital's Manyunk (Philadelphia) office. I brought them in to help with a multi-hospital Drupal-based website group that had severe reliability issues. The backend team at Hero was able to quickly solve the problem and our reliability issues were eliminated.
After that, we started on a series of website redesign programs that all went exceedingly well. Each iteration was an improvement over the one before it as Hero helped us change our focus to usability and the patient experience.
Hero also continually improve our efforts with SEO and digital marketing. One of the things they did that I liked best is that they would teach members of my team how to do more in SEO and digital marketing. Then as members of my team were able to take over some functions, we were able to take the next step with Hero.
The team at Hero was very cooperative, capable and easy-to-work-with, and kept every project on track. I recommend them highly.
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
See MoreOverall Rated 4.5/5
I worked with Geonetric in my role as director of digital marketing at a regional health system. Geonetric's CMS was reliable, robust, and easy to use. When I started at the system, the website was already in place. I was able to immediately begin using the CMS with no training. When I did run into a roadblock caused by my lack of knowledge, it was always easy to get the help I needed from Geonetric's customer support. They were always quick to respond and helped me quickly solve my problem. We did not use any of their other services so I cannot comment on them. I was very happy with the services we did use and would recommend that anyone looking for a new CMS consider Geonetric's offerings.
Submitted by Jim Samuel at Jim Samuel Communications on Friday, May 14, 2021
See MoreOverall Rated 5.0/5
My experience with Jarrard Phillips Cate & Hancock has been phenomenal. I've worked with them for about two years now, and they were instrumental in creating my strategy for our Office of Human Experience department at InnovaCare. They're going to roll up their sleeves, get in there with you, understand your business, and then help you create the strategy and follow through with the execution. Because of their work, other colleagues within my industry have also reached out to them for assistance
Submitted by Nicole Cable at InnovaCare Health on Saturday, March 20, 2021
See MoreOverall Rated 5.0/5
We partnered with Coffey Communications on both the content creation for our website, as well as the redesign of the site itself at the launch of a new health system brand. Coffey did a great job for us, and continues to provide key advice and assistance on daily and weekly projects. As a team they are responsive, proactive and collaborative, working closely with us on projects ranging from content optimization, reporting on how our site is performing in search specific to services and locations, and adding landing pages and sub-sites as requested. We are pleased with our ability to make changes in the CMS on our own, but also rely on the Coffey team to turn around edits and changes quickly, which they do. We can count on them to support our marketing team as we report on the website’s success internally, too. I highly recommend working with Coffey Communications.
Submitted by a verified client on Friday, August 14, 2020
See MoreOverall Rated 5.0/5
Coffey Communications has been our partner for over 5 years now. We have a great working relationship with them, and they are always available, knowledgeable and helpful. They have assisted us in bringing our website to the next level, and we would highly recommend them!
Submitted by Dana McCoy at CGH Medical Center on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
We have come to depend on their professionalism, responsiveness and commitment to producing excellent web/communication products and services. Of particular note is their expansive library of licensed web content through its health library. I continue to be impressed with the entire Coffey team and their commitment to the success of their clients.
Submitted by a verified client on Friday, August 7, 2020
See MoreOverall Rated 5.0/5
I have worked with Coffey Communications for more than 12 years. As our efforts have grown and changed over the years, Coffey has been there with the innovative tools and customer support we needed to grow. Their implementation of Umbraco's Site Assist was a big game changer for us, allowing GRH the freedom and flexibility we wanted, with the support we needed. Some of the members of the team may have changed over the years, but the care and confidence they provide never waivers. During the challenges of COVID-19, Sherilee Coffey in particular was attentive to our challenges and worked through some hard decision with us. Flexible and adaptable to meet OUR needs, Coffey Communications is an integral part of our print and digital team. As a very small shop, we count on them. And they are always up to the task.
Submitted by Mardi Ford at Grande Ronde Hospital and Clinics on Thursday, August 6, 2020
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