Overall Rated 4.0/5
Year over year, we've seen a 172% increase in message volume sent through Bandwidth. SMS is an important element for delivering patient communication, including appointment and billing reminders, portal notifications, and one-to-one communication. Doing this directly through automatic text helps save a health system time and money, with advanced workflows reducing no-shows and faster payment.
Submitted by on Friday, February 2, 2024
See MoreOverall Rated 5.0/5
Working with Social Driver was an amazing experience. I was new to focusing on social media in the professional space, and the team we worked with was so good, most of my professional life since has pivoted to focusing on social media. Anthony and his team made sure to do deep dives into the needs of children's hospitals and their audience. They also took the time to explain their recommendations, and encouraged brainstorming and thinking outside of the box.
Submitted by a verified client from an association on Friday, March 25, 2022
See MoreOverall Rated 5.0/5
Social Driver is the very best. They listen, they're proactive and responsive and flexible when changes are necessary. They've handled several social media marketing campaigns for us - a major health product and services company. They produce videos, work with clients to decide timing and budgets, and organize and execute campaigns.
The work delivered by Social Driver has always completely exceeded all project stakeholder expectations and requirements. Their team is highly adaptable, flexible, and collaborative, working closely with their client’s customers to deliver high quality and conscientious final products.
Submitted by a verified client from a payor organization on Friday, March 25, 2022
See MoreOverall Rated 5.0/5
Working with Social Driver has been an exceptional experience. I've worked with them on developing animated explainer videos that distill complex policy topics into a more straightforward format. They're extremely organized, and their work always hits the mark. They are able to create videos that are beautiful, impactful, and carry an emotional punch. I've recommended them to several colleagues already and am looking forward to continuing to work with them.
Submitted by Ryan Holeywell at The Leukemia & Lymphoma Society on Monday, March 21, 2022
See MoreOverall Rated 5.0/5
Social Driver relaunched our patient-facing website at the American Academy of Physicians in 2017. They continue to manage ongoing development of the site. They upgraded the functionality to be appealing and searchable for patients and caregivers. They spurred us to add interactive elements, such as polls and surveys, and worked to help us integrate video, as well. They listened carefully to our needs and were responsive to our processes while offering thought leadership and best practices.
Submitted by Maria Arnone at American Academy of Family Physicians on Monday, February 28, 2022
See MoreOverall Rated 5.0/5
Social Driver is an excellent strategic partner for all aspects of digital work, especially websites, social media, apps and digital advertising. Its work has helped increase visibility and awareness for clients such as Genomind, a start-up that introduced an innovative platform in the mental health sector. It also has excelled in sharing messages, content and visuals for the American Public Health Association. Social Driver's culture inspires teamwork and confidence with a focus on results.
Submitted by Adam Shapiro at Adam Shapiro Public Relations on Thursday, March 10, 2022
See MoreOverall Rated 4.7/5
We partnered with GLC after an extensive RFP process for our member magazine. The GLC team made an impressive pitch and had the healthcare expertise we were in search of in a new content partner. Our partnership began with the Q4 2019 edition and we've not looked back! We have a new logo and online content hub and receive great feedback from our members in reader surveys.
Submitted by Faye Porter at HealthTrust on Tuesday, August 3, 2021
See MoreOverall Rated 5.0/5
GLC has helped us take our healthcare publication to the next level. They are not just a vendor, they are a partner and help us to create a better magazine. Their team of creative professionals helped us institute better processes, streamline our workflows, and think outside the box. We are so happy with our results and can't wait to see where we go next with GLC!
Submitted by a verified client on Monday, July 19, 2021
See MoreOverall Rated 5.0/5
Everyone on this team is an absolute delight to work with. They feel like a true extension of our team, taking on all projects (big and small) with positive energy and passion to do great work. We push each other to keep improving the content we are putting out there and I am incredibly grateful for the partnership. Although I am sure they have a number of competing priorities and clients, it always feels like our work comes first and gets full attention. An agency this great has been rare in my experience!
Submitted by a verified client on Monday, July 19, 2021
See MoreOverall Rated 5.0/5
Kaiser Permanente's goal to inform, educate, and entertain members is happening in partnership with Kiosk & Display. Kiosk & Display became vital to our in the COVID-19 pandemic by being so responsive to changing health and safety messaging. Without their quick and thoughtful customer service, we would have not been able to communicate as effectively to our constituents with our digital signage and display.
Submitted by a verified client from a health system on Thursday, June 17, 2021
See MoreOverall Rated 5.0/5
Mytonomy has visionary leaders who understand the importance of patient education and engagement as part of a digital front door strategy. They offer a deep library of microlearning videos that have been vetted by leading health organizations, with data supporting how their content improves health outcomes and reduces costs for providers. Mytonomy has its own video production studio with very experienced professionals -- production value is very high for both live action and animated content. Their patient-facing UI/UX is very intuitive -- when they call their service "Netflix for healthcare" that's spot on -- and encourages binge watching. Mytonomy's seamless integration with Epic makes it very easy for providers to assign content, and easy for patients to access video education via MyChart. They make great use of email and text messaging to keep patients engaged once they have activated Mytonomy-powered services. One thing to be aware of as you consider Mytonomy is that their product roadmap is very aggressive, and they push new features and functionality that may not necessarily be a good fit for every health organization. It is important to know your needs as be very direct with Mytonomy regarding expectations and project scope, because they will definitely push you to do more.
Submitted by a verified client on Wednesday, April 7, 2021
See MoreOverall Rated 4.5/5
Thanks to Healthgrades, consumers can find information about a provider and book an appointment right from their profile page. In addition, physicians can personalize their profiles with photos and videos to introduce themselves to patients which in turn enables a deep connection with consumers who are making appointments.
Submitted by a verified client on Sunday, February 16, 2020
See MoreOverall Rated 4.3/5
Our marketing team is very committed to our providers because we are among the first people at our institution to interact with them. By showing providers how they will be visible on our site, we're able to establish trusted relationships and obtain buy-in.
Submitted by a verified client on Thursday, February 6, 2020
See MoreOverall Rated 3.0/5
Parts of Healthgrades worked well for us initially. However, as our organization became more sophisticated in our need for segmentation and analytics data, we required a more robust tool. We had some difficulty making it meet our needs.
Submitted by a verified client on Monday, December 9, 2019
See MoreOverall Rated 4.7/5
“Odoro’s self-scheduling solution was able to accommodate our complex scheduling rules so that we could offer appointments appropriately and easily for our patients while maintaining a medical home focus.”
Submitted by a verified client on Monday, June 10, 2019
See MoreOverall Rated 4.5/5
Many providers were worried that appointments would be scheduled inappropriately, however, we were able to put together rules and logic to prevent this. Overall both patients and providers have been very happy with improved access while making sure appointments are scheduled correctly.
Submitted by a verified client on Sunday, June 2, 2019
See MoreOverall Rated 5.0/5
We have enjoyed working with Jean in many capacities over the years. She is a thought leader, a creative problem solver, and an innovator in the healthcare marketing space. She gets things done and has fun doing it!
Submitted by Katie Snyder at WG Content on Tuesday, March 12, 2019
See MoreOverall Rated 5.0/5
I've worked with Hitchcock extensively in the past and have always been amazed with their work. Jean truly understands our industry, our patients, and the most effective ways to reach into competitive markets for great results. Highly recommend.
Submitted by a verified client on Thursday, March 14, 2019
See MoreOverall Rated 5.0/5
We are just over six months into our journey with Healthgrades and their CRM and PRM, and while it's been challenging as everybody warned us it would be, the responsiveness of the Healthgrades team has been impressive. We keep making progress and are at the point where we're comfortable enough to share our results with our Finance team for validation, and that's a major accomplishment. We wouldn't be where we are without a lot of help from Healthgrades.
Submitted by Neal Linkon at Children's Hospital of Wisconsin on Thursday, July 26, 2018
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