Proven Engagement Techniques to Acquire and Retain Members

Our guest panelists will share use cases, best practices and insights, drawing upon their careers in healthcare and beyond. If you play a role in improving the member experience – from marketing to strategy, from operations to technology transformation – this is a webinar you don’t want to miss!

• Discover innovative methods to effectively market to members in a digital-first world while standing out from competition
  
  
• Hear success stories and gain insights on how to develop member-centric programs, campaigns and services
  
  
• Explore engagement strategies across the member journey – from recruitment to advocacy

All registrants will receive a free copy of Broadridge’s 2022 CX and Communications consumer survey. This comprehensive report captures consumer expectations for their communications and experiences across their providers, including healthcare. We hope you and your colleagues can join us on August 18!

Presented by:

Nakecia Taffa
Medicaid and Medicare Quality Improvement, Director 
GoMo Health

Daniel Knecht, MD
Vice President, Chief Clinical Innovation Officer 
CVS Caremark

Alex Kurth
Vice President, Omnichannel Engagement 
UnitedHealthcare

Moderator:

Sandra Rohrer
Vice President, Healthcare Product Management 
Broadridge

REGISTER HERE