Plans know how important it is to connect with members where they are and on their terms. The pandemic has highlighted new ways that members are ready to engage – and plans are listening.
During this panel discussion, hear how leading organizations are identifying their members’ needs, delivering engaging communication experiences, and using data and analytics to refine and optimize for the next-best communications.
Presented by:
Managing Director and Practice Lead, Communications and CX Consulting
Broadridge
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