Plans know how important it is to connect with members where they are and on their terms. The pandemic has highlighted new ways that members are ready to engage – and plans are listening.
During this panel discussion, hear how leading organizations are identifying their members’ needs, delivering engaging communication experiences, and using data and analytics to refine and optimize for the next-best communications.
Presented by:
Managing Director and Practice Lead, Communications and CX Consulting
Broadridge
Turn your member and patient touchpoints into personalized, engaging experiences across the wellness journey that increase loyalty and market share while reducing regulatory risks and operational c... Read more
When it comes to CX and communications, customer expectations are rising, and the stakes are high. Six in ten consumers agree that most companies need to improve the experiences ...read more
Our guest panelists will share use cases, best practices and insights, drawing upon their careers in healthcare and beyond. If you play a role in improving the member experience – ...read more
Covid-19 has transformed marketing for the financial advisor. Meaningful virtual communication and engagement are essential for client growth and retention. Our recent ...read more
Customers compare the companies they do business with to the last best experience they received. The onboarding, servicing, and other communications these companies send can play a ...read more
Unlock High Performance, HIPAA-Compliant Marketing
Purpose built for Healthcare Marketing in a Privacy-Focused World