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[Podcast] Transparent Physician Ratings – Because it is the Right Thing to Do

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I have had the pleasure of interviewing Dennis Jolley, formerly the Senior Director of Marketing for the University of Utah Health Care System, many times. In this podcast, we hone...

Posted By Healthcare Success on 01/24/2020
Patient Experience Doctor Ratings Patient Satisfaction Physician Ratings

[Podcast] Bridging the Communication Gap Between Doctors and Patients

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I recently had the pleasure of speaking with Fasiha Haq, Global Medical Education Advisor at Eli Lilly and Company. This podcast is the fourth in a series of prep for our panel discussion...

Posted By Healthcare Success on 01/24/2020
Patient Experience Communication Physician Communication Patient Education Patient Satisfaction

The State of Healthcare Marketing Research: Reaching and Winning New Patients

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[Healthcare Success Industry Leadership Podcast] In this installment of our continuing educational series, Healthcare Success CEO Stewart Gandolf talks with Rob Klein, founder and...

Posted By Klein & Partners on 03/09/2018

Disruptive Expectations: Healthcare’s Customer Mindset Revolution

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[Podcast: Part Two in a series.] Healthcare Success CEO Stewart Gandolf talks with Rob Klein, founder and CEO of healthcare marketing research firm, Klein & Partners, about how...

Posted By Klein & Partners on 03/09/2018
mindset service ACA
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