Posted By Phase2 on 07/06/2020

Humans and Digital - Understanding Connected Experiences

Humans and Digital - Understanding Connected Experiences

The success of your company is determined as much by the experience a customer receives as the actual product you’re selling. But what makes a “connected experience” and why is it vital to deliver one?

Understanding the holistic view of a customer, regardless of the touchpoint (on and offline), and seamlessly delivering a contextually relevant, personalized experience on that channel is how brands can deliver on this goal.

Join Phase2 VP, Marketing, Emily White to learn more about how your brand can create a truly connected experience for your customers.

What you’ll learn:

  • Where customers value connectivity in experience
  • Companies that are doing it right and well (great ideas are here!)
  • The risk of gaps in experience and how to patch them




Chris Jorgenson, Director of Marketing



The original version of this page was published at:  https://www.phase2technology.com/blog/connected-experiences-webinar


From engineering interconnected patient experiences to designing new digital platforms, our experience with hospitals and healthcare systems is extensive and touches on every facet of the business.


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